Jan Fratric photo
Ján Fratrič
Project Delivery Manager

I am a Project Delivery Manager with “roll-up-the-sleeves” attitude.

My experience spans from reporting to C-Level executives on status of Business Transformation Programs - to troubleshooting a functionality issue with End User of a system.

Planning, organizing and directing activities is my main theme, but when needed, I will focus on the critical problem and will dive as deep as needed to solve it.

While I have no experience as a programmer, I do have very good understanding of the technology. I am able to help Developers and IT Architects by defining detail data model attributes, troubleshooting integration problems down to the message headers sequence mismatch, interpreting logs or analyzing SQL queries and the resulting data.

From the Business point of view, I have experience with analyzing business processes and defining detailed requirements on how the technology shall support the business. I have extensively used prototyping of UIs to help facilitate understanding of the business needs and requirements by development teams. I have also experience in data mining and discovering patterns in the data to support data driven decisions.

I can enjoy working on Business Model Optimization Project or Support existing solution in production as much as setting up Startup from scratch.

It all depends on being in friendly environment with good people, where we can have lots of laughs and get a lot of work done.

I like problem solving and learning new stuff on the way.

Location:
Bratislava, Slovakia
Phone:
+421 948 998 899
Email:
jan.fratric@tocsult.sk
Skype:
live:jan.fratric
Ekonomická Univerzita, Bratislava
Scrum Master Certification, Oslo
ITIL Foundation Certification, Bratislava
Slovak:
Native
English:
Fluent
German:
Advanced
Spanish:
Basic

Experience

Leader of a Startup that brings an integrated controller of aquarium technology to the market.

Within the project, we have developed an IoT device, which controls essential technology used in aquarium keeping, integrates sensors, automates maintenance and provides data for further utilization.

I am involved in every single aspect of the project, playing at least partially every role that was needed, from Product definition, HW/SW design, Software development, Testing, Sourcing, Sales & Marketing, Customer support and more.

Team consists of 6 core memebers + ~15 external vendors.

Technologies used:

  • Requirements definition, documentation :

    Jira, Confluence, Visio, InvisionApp, Adobe XD

  • Device development and testing :

    Atmel Studio, Jmeter, Talend API tester, React native for hybrid mobile app

  • Data Gathering and Visualization :

    MariaDB, MQTT, Grafana

  • Webpage & Webshop Solution :

    WordPress, WooCommerce, Google Analytics

  • Product design & 3D printing:

    Photoshop, Blender, Simplify3D, Affinity Designer

After gaining 9 years of experience in the world of corporate IT, always preffering Project work to Line management, I have decided to start my own company and provide Project Management and Business/IT consultant services under my own brand.

Although the name of my company is hard to pronounce, it reflects the core approach to delivery - the Theory of Constraints. I always apply its principles on assignments I am currently working on:

During my freelancing career, I had the opportunity to work in various roles on several great projects:

click for more:

Member of Retail Lending stream within a large Business Transformation Program.

The Program scope included implementation of new Core Banking System (Temenos T24) and implementation of new Loan Origination System platform.

I joined the project during the implementation stage and I was involved in clarifying the requirements, defining solution design of some additional integrated systems and supporting acceptance testing of:

  • Digital Signature
  • Digital Channels reintegration
  • Legacy Data Migration

Technologies used:

  • Requirements definition, documentation :

    Jira, Confluence, Visio

  • Retail lending functionalities :

    Temenon T24, Criff Credit Flow Foundation

  • Online collaboration :

    MS Office 365, MS Teams

I was responsible for defining and prioritization of the required business features in the new mobile app solution and seeing through their timely delivery within defined Release windows.

Coordinating cooperation between the Business teams, new solution devops team and legacy systems devops teams. Responsible for setting up Support & Maintenance contract with SLA monitoring framework.

Also involved as implementation Consultant in project for new Lending Origination System. Responsible for Quality Assurance of Business Requirement gathering phase.

The Program team consisted of some 30 internal and 40 external people from 3 main vendors.

I was responsible for managing streams within a large Transformation Program.

Aeas of responsibility:

  • Cutover preparation and execution (>100 IT systems involved)
  • Data Migration preparation and legacy data cleansing
  • UAT support and Pilot production support

Around 100 people were involved in total in these activites, with some 30 people in the core teams.

I had the position of Program manager, responsible for rollout of group solution for mBanking, eBanking for 6 banks in the group + update of public webpages during the Rebranding of the banking group. Reporting to the Group COO.

Each local country was managed as an independent project, with 2 vendors with the main delivery. Total size of the project team was about 50 people.

Leading a team responsible for creation of IT Quality Management Framework. Definition of methods, policies and standards used to achieve, sustain and control Quality of Products and Services delivered by internal IT department of largest Slovak manufacturing plant.

  • Implementation of updated Group Project Delivery Methodology
  • IT Operations process redesign to comply with ITIL
  • IT Quality Governance organization setup

Credit Risk Information System (CRIS) serves to store and monitor fulfillment of loan conditions for corporate loans. It tracks and evaluates the operational risks, generates Warning signals for all credit clients. The system is created as a product of SW vendor and is implemented in several banks in Central Europe.

The project was delivered using Agile methodology based on Scrum.

I was the Project Manager and Scrum Master for the project. My Responsibilities included:

  • Managing the Product Lifecycle from the original idea to successful implementations
  • Managing implementation projects from analysis to handover
  • Responsible for business architecture design of the solution
  • Leading the process redesign in the business area in implementation projects
  • Project Team Leading
  • Creation of analytical documentation
  • Regular project reporting to C-level executives in customer organizations

The project was delivered by a small team of 10 people.

Project delivered a BPM platform implementation with a workflow application for managing of loan origination process for retail consumer loans. Project was realized in 2 phases. First phase delivered transition of existing process and products to the new technology platform. The second phase aimed to create new product and new process for loan origination and disbursement within the chosen platform.

Responsibilities:

1st Phase

  • Joining the project in mid-term.
  • Crisis management, identification of critical problems in the project
  • Re-planning the project to meet realistic deadlines
  • Delivery of realistic scope, minimization of additional unnecessary costs
  • Management of acceptance test in crisis mode

2nd Phase

  • Defined Agile Methodology for delivery of the 2nd phase
  • Creating a methodology for all documentation types (analytical, development, testing)
  • Definition of loan origination and disbursement processes for 3 different distribution channels
  • Definition of a new consumer loan product replacing 3 legacy products

Both phases: management of a team of 80 people, including internal and external suppliers, regular reporting to the EMB

Responsible for Loan Business Process Management Program. The Program's scope was standardization and automation of loan products processing with combination of technology and Lean Sig Sigma methodology.

I was involved from the initial stage of the program, liaising with and negotiating contract terms with vendors including IBM, Infosys, Siemens and Accenture. Tracking individual project status and program performance; periodically compiling and presenting reports to Board of Directors.

Key project implementations included:

  • Business Process Redesign
  • Oracle BPM-based Workflow Automation
  • New Rule Engine and Scorecard
  • Document Management System
  • Automation of Subjects Verification

Program Delivered paperless processing of applications; standardization of operating procedures; and automated decisioning engine.

Key client engagements :

Vodafone Global, Germany (12/2007 - 7/2008)

  • Gathering business and IT requirements from 7 included countries
  • Definition of To-Be operational model for Group IT operation based on ITIL
  • Participated on creation of Operational documentation for Global IP/MPLS Operations team

CYTA Fixed Mobile Convergence Program, Cyprus (10/2006 - 10/2007)

  • Complete responsibility for remote network device management solution including
  • Requirements collection, Business Process design
  • System architecture design including legacy systems integration
  • Tender preparation and vendor selection

HanseNet VoIP Solution, Germany (3/2006 - 9/2006)

  • Responsible for end user testing of a new solution for German alternative Telco operator

Project Management duties based on organization PM methodology. Key projects included:

  • IP Telephony and Wi-Fi Implementation (9/2005 - 2/2006)
  • Internal LAN Network Redesign (8/2005 - 12/2005)
  • Public Key Infrastructure (PKI) Implementation (3/2005 - 12/2005)
  • L3 Servers Consolidation & Remote Help Deployment (8/2004 - 12/2005)

Project created 2 state of the art synchronized data centers for internal IT of Slovak Telekom. From building renovation, power provisioning, air conditioning to live IT infrastructure migration and ITIL processes implementation in the new Data Centres. My Responsibilities:

  • Management of the project documentation
  • Translation of documentation and interpretation for the project team
  • Creation of part of the documentation for SLA management